Privacy Policy

Cipher Impact

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

How will we use your data?

Our Company collects your data so that we can:

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We also may send your data to courier companies and to Third Party Logistics (3PL) & Warehousing Services for the express purpose of delivering to you the products you ordered from us.

How do we store your data?

Our Company securely stores your data on a system provided to us by a company called ActiveCampaign. You can read about how they protect your data at https://www.activecampaign.com/security. ActiveCampaign is heavily focused on GDPR, SOC 2, and HIPAA compliance. Your data is stored at data centres managed by ActiveCampaign located in the US.

We also will store data that relates to our accounting function in Xero. Xero has also completed a SOC 2 Type 2 report. The report covers the trust services principles and criteria for security, availability, and confidentiality. Xero use Amazon Web Services (AWS), a top-tier, third-party data hosting provider with servers located in the US and Australia to host their online and mobile services.

Our Company will keep your personal data for seven years. Once this time period has expired, we will delete your data by deleting it from our accounting system (Xero) and by deleting it from our CRM (ActiveCampaign).

Marketing

Our Company would like to send you information about events and outcomes that relate to your business. We would also like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop the Cipher Impact from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please use the unsubscribe link at the bottom of each email we send you or just send an email to info at cipherimpact.com.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Cipher Impact for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Cipher Impact correct any information you believe is inaccurate. You also have the right to request Cipher Impact to complete information you believe is incomplete.

The right to erasure - You have the right to request that Cipher Impact erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Cipher Impact restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Cipher Impact processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Cipher Impact transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info at cipherimpact.com
Or write to us: Suite # 905 and 906, United Center, Saddar, Karachi, 74400

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Cipher Impact website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Cipher Impact keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 September 2023.

How to contact us

If you have any questions about Cipher Impact's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info at cipherimpact.com
Or write to us:  Suite # 905 and 906, United Center, Castle Street, Saddar, Karachi, 74400, Pakistan

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Cipher Impact has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner at the following address:

https://www.oaic.gov.au/privacy/privacy-complaints